No one is resistant simply to be resistant. Human nature is to base one's own actions and behaviors on reason or justification. Without reason, a person holds no motive. Therefore, ultimately, to find one’s reason is to find one’s motivator. By uncovering a reason for an employee's action or behavior, a manager can solve any problem regarding that associate in order to optimize overall performance. Be aware, however, that reasons always stem from a source deeply rooted within an organization’s systems and procedures; and there is nothing more deeply rooted than those people in charge of an organization’s systems and procedures.
Soon to come is jstwrt's local Knowledge Seminar 'Managing the Human'.
